Privacy policy
Last updated: 31 August 2026
Trygghetslagret (formerly NordicSafe) operates this online shop and website, including all related content, features, tools, products and services (the “Services”). The shop is built on Shopify, which is what allows us to deliver our products and offer a secure shopping experience.
This privacy policy explains how we collect, use and share personal data when you visit, use or buy through the Services, or when you communicate with us in other ways. If there is any conflict between our terms and this policy, this policy governs the processing of personal data.
By using the Services you confirm that you have read and understood how your information is collected, used and shared.
The personal data we collect
By “personal data” we mean information that can identify you directly or indirectly. This can include:
Contact details Name, address, delivery address, phone number and email address.
Payment information Card details, transaction information and payment confirmations. These are processed by our secure payment partners (including Shopify Payments and Klarna) and are not stored in full by us.
Account information Username, password, settings and preferences.
Transaction information Products you view, add to your basket, buy, return or cancel.
Communications Information you give us through customer service or other enquiries.
Device and browser information IP address, browser type, device data and unique identifiers.
Usage information How you use the site, including navigation, clicks and interactions.
Where the information comes from
We may collect information:
- Directly from you when you shop or contact us
- Automatically through cookies and similar technology
- From service providers (Shopify, payment and shipping partners)
- From third parties such as marketing and analytics partners
How we use your personal data
We use the information to:
Provide and improve the Services Process orders, payments, delivery, returns and customer service, and improve the shopping experience.
Marketing and personalisation Tailor offers and advertising based on activity and interests.
Security and fraud prevention Detect unusual activity, protect accounts and prevent misuse.
Communication Handle customer service, questions and important notices.
Legal purposes Meet legal obligations and respond to requests from authorities.
How we share personal data
We may share information with:
- Shopify (our platform provider)
- Payment providers (for secure payment processing)
- Carriers and delivery partners (including tracking providers such as ParcelPanel)
- Marketing partners (for advertising and analytics)
- Third-party suppliers who help us run the shop
- Authorities where the law requires it
- In business events such as a merger or acquisition
We do not share your personal data with third parties so that they can sell it on.
Your rights
Under the UK GDPR and the Data Protection Act 2018 you have the right to:
- Ask what information we hold about you
- Ask us to correct or erase it
- Ask for data portability
- Restrict or object to processing, including direct marketing
- Withdraw consent where we rely on it
You can exercise these rights by contacting us at the email address at the bottom of this page.
If you are not satisfied with how we handle your data, you also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk.
Children’s privacy
The Services are not intended for children, and we do not knowingly collect information from anyone under 16. If you believe a child has given us information, contact us and we will delete it.
Storage and security
We keep personal data for as long as it is needed to provide the Services, or for as long as the law requires. We use technical and organisational security measures to protect your information, but no method can guarantee complete security.
International transfers
Your data may be stored and processed outside the United Kingdom. Where we transfer data out of the UK, we rely on recognised safeguards such as UK adequacy regulations or the UK International Data Transfer Agreement (or the UK Addendum to the EU Standard Contractual Clauses) to protect your information.
Changes to this policy
We may update this privacy policy when needed. The updated version is published here and the date at the top is changed.
Contact us
If you have questions about privacy or want to exercise your rights, contact us at:
Trygghetslagret is operated by W Marketing AB, company reg. no. 559505-2266.
